Amazon India has officially entered the at-home diagnostics segment, launching its medical testing services across six major Indian cities. This marks the e-commerce giant’s latest move into the fast-growing digital healthcare ecosystem.
The service allows users to book diagnostic tests online, have trained phlebotomists visit their homes for sample collection, and receive reports digitally. The move strengthens Amazon’s footprint in the health-tech space, competing with established players like Tata 1mg, PharmEasy, and Redcliffe Labs.
🏙️ Cities Covered in Phase 1:
Bengaluru
Delhi NCR
Mumbai
Hyderabad
Kolkata
Chennai
Amazon plans to gradually expand the service to other Tier-1 and Tier-2 cities across India in the coming months.
🧪 What Services Are Offered?
Amazon’s at-home diagnostics platform offers:
Blood tests and health checkups (CBC, sugar, cholesterol, thyroid, liver function, etc.)
Full body packages tailored for men, women, and senior citizens
Home sample collection by certified professionals
Digital reports delivered within 24–48 hours
Transparent pricing and appointment scheduling via the Amazon app or website
Tests are currently being fulfilled through partner diagnostic labs approved by NABL and other regulatory bodies.
🧠 Why This Move Matters
Expands Amazon’s healthcare footprint beyond over-the-counter medicines and wellness
Targets convenience-first urban consumers seeking reliable diagnostics at home
Taps into the $10+ billion diagnostics market in India, expected to grow at 15% CAGR
Amazon’s focus appears to be leveraging its logistics strength and digital ecosystem to simplify healthcare access for Indian households.
❓ FAQ Section
Q1: What is Amazon’s new diagnostics service in India?
A: Amazon has launched an at-home diagnostics service that allows users to book lab tests online and get samples collected from home in select cities.
Q2: Which cities are included in the first phase of the launch?
A: Bengaluru, Delhi NCR, Mumbai, Hyderabad, Kolkata, and Chennai.
Q3: What kinds of tests can I book on Amazon?
A: Users can book a range of tests including CBC, lipid profile, sugar, thyroid, liver function, and full-body checkups.
Q4: How are test samples collected and processed?
A: Certified phlebotomists collect the samples at your doorstep, and partnered NABL-certified labs process them. Reports are sent digitally.
Q5: How does Amazon's offering compare to other health platforms?
A: Amazon focuses on transparency, easy booking, verified labs, and convenience—directly challenging players like Tata 1mg and PharmEasy.
Q6: Is this service available nationwide?
A: Currently available in six cities, with plans to expand to more in the near future.
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Reported by Benny on June 23, 2025.
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