At Vizzve, we believe that support should be simple, fast, and personal. Whether you have a loan query, an EMI doubt, or a repayment issue — we’re always just one tap away.
But what's the quickest way to get help? Let’s break it down.
1. Chat with Vizzve – Fast & Recordable
✅ Available: 24/7
✅ Ideal For:
Checking loan status
Getting EMI dates
Asking basic queries
💬 Example: “What’s my next due date?” or “How can I change bank account?”
🟢 Why Use It?
Instant replies
No wait times
Easy to screenshot for future
2. Call Vizzve – Human Touch for Urgent Help
✅ Available: Mon–Sat, 9 AM–8 PM
✅ Ideal For:
Urgent issues
Confusion in loan process
Reporting fraud or harassment
📞 Example: “I can’t access the app” or “I’m getting messages from a fake Vizzve number.”
🟢 Why Use It?
Direct conversation
Helpful for older customers
Emotional support during stress
3. WhatsApp Vizzve – Convenience On-the-Go
✅ Available: Daily, 8 AM–10 PM
✅ Ideal For:
Quick questions
Sharing documents securely
Payment confirmations
📱 Example: “Here’s my UPI proof” or “Can I delay EMI by 2 days?”
🟢 Why Use It?
Seamless
All info in one place
Works even with low network
At a Glance: Which Support Works Best?
| Method | Best For | Speed | Support Style |
|---|---|---|---|
| 💬 Chat | General queries & updates | Very Fast | Instant & Typed |
| 📞 Call | Urgent & emotional support | Fast | Voice-to-Voice |
| Convenience & follow-ups | Moderate–Fast | Chat with records |
FAQs
Q: Is Vizzve’s WhatsApp support official?
A: Yes. You’ll see the verified green tick ✅ next to our name.
Q: Can I apply for a loan over call or WhatsApp?
A: You can start the process, but final steps happen securely in the Vizzve app.
Q: What if no one responds on one channel?
A: You can always switch to another — we sync your details internally for seamless help.
Final Thoughts: Pick What Fits Your Style
📱 Prefer typing? Go chat.
☎️ Want to talk to a human? Call.
💬 Need a familiar platform? WhatsApp it is.
Whatever your comfort zone, Vizzve meets you there — because good support starts with listening, not scripts.
Published on 3rd July
Publisher : SMITA
www.vizzve.com || www.vizzveservices.com
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🛡 Powered by Vizzve Financial
RBI-Registered Loan Partner | 10 Lakh+ Customers | ₹600 Cr+ Disbursed.