🐜 Dead Ants in Zepto Cafe Maggi Sparks Outrage
A disturbing Instagram video making rounds has revealed multiple dead ants in a bowl of Maggi ordered from Zepto Cafe, the fast-food arm of the quick-commerce brand. The video, which has amassed over 2 million views, shows dead ants at the bottom of bowls—prompting shock and disgust from viewers
😱 Customer Reaction
The customer, seen in the video posted by UGC creator @sukhocreates_, shared her outrage:
“This is disgusting… serving food with insects is unacceptable! They’re prioritizing fast delivery over hygiene and health.”
Despite receiving a refund, she raised broader concerns:
“What if it was a cockroach or other insects? This is all about hygiene!”
🗣️ Zepto’s Official Response
Zepto’s Instagram account quickly responded, stating:
“At Zepto, we take quality seriously… please DM your order details so we can address this promptly at Zepto speed!”
This prompted immediate remedial action plans, but customers are urging for stronger hygiene measures—especially since this incident followed an FDA inspection highlighting violations at their Mumbai warehouse.
⚠️ Regulatory Fallout: FDA Warehouse License Suspended
Following sanitation concerns in Mumbai’s Dharavi warehouse—such as fungal growth, expired stock, and unhygienic storage—the Food and Drug Administration (FDA) recently suspended the facility's food business license
This incident raises serious red flags about quality control in Zepto’s quick-delivery network.
🔍 Key Takeaways
Rapid delivery ≠ guaranteed hygiene — speed must not undermine safety.
Customer influence is powerful — the refund and accountability pressure came from public outcry.
Regulatory scrutiny intensifies — with FDA actions underway, Zepto must urgently rebuild trust.
❓ FAQs
Q1: What did the customer find in their Maggi?
Dead ants were found at the bottom of bowls delivered from Zepto Cafe .
Q2: How did Zepto respond?
Zepto offered a refund, requested order details, and pledged to address the issue with urgency.
Q3: Was there regulatory action following this?
Yes, the FDA suspended Zepto’s Mumbai warehousing license for hygiene violations
Q4: What steps can consumers take if something similar happens?
Report the issue immediately through the app or social media. Document evidence (photos/videos), request a refund, and raise awareness on public platforms.
www.vizzve.com || www.vizzveservices.com
Follow us on social media: Facebook || Linkedin || Instagram
Published on 09 june 2025
Published MEENA