DGCA warns Air India over repeated lapses in crew rostering, orders removal of 3 officials from related roles
The Directorate General of Civil Aviation (DGCA) has issued a strong warning to Air India over continued lapses in its crew rostering procedures. In a significant regulatory action, the aviation watchdog has directed the airline to remove three officials from crew management roles, citing "systemic deficiencies" and "operational lapses" that compromise flight safety.
According to the DGCA, multiple instances of non-compliance were identified during recent audits and spot checks conducted over the past few months. These lapses included violations of crew duty time limitations and inadequate rest periods between flights, both of which are crucial to ensuring safe flight operations.
This is not the first time Air India has come under scrutiny for rostering-related issues. Despite earlier warnings and corrective directives, the airline reportedly failed to implement sufficient safeguards to prevent recurrence, prompting the DGCA to take firmer action.
Aviation safety experts emphasize that crew rostering is not merely an administrative function but a core element of flight safety. Fatigued pilots and cabin crew pose a serious risk to aircraft operations, and global regulators, including the DGCA, have strict guidelines in place to mitigate such risks.
The three officials removed by order of the DGCA were reportedly involved in crew scheduling and operations oversight. The DGCA has further asked Air India to submit a revised Standard Operating Procedure (SOP) for crew rostering within a week and to ensure that future compliance is monitored by senior leadership.
In response, Air India has acknowledged receipt of the DGCA’s directive and stated that it is taking the matter seriously. A spokesperson said the airline is already working on systemic changes and re-evaluation of crew management protocols.
This latest development comes as Air India continues its integration efforts under the Tata Group, following the airline’s acquisition in early 2022. The incident could impact the airline’s drive to improve its safety record and restore global credibility.
The DGCA’s actions send a clear message that operational compliance, particularly in critical safety areas such as crew scheduling, will be non-negotiable going forward.
FAQ
Q1: Why has DGCA warned Air India?
The DGCA has warned Air India due to repeated lapses in crew rostering, including violations of duty time regulations and insufficient rest periods for crew members.
Q2: What action has DGCA taken against Air India?
The regulator has ordered the removal of three officials involved in crew management and demanded revised SOPs for crew rostering within a week.
Q3: How do crew rostering issues affect flight safety?
Poor crew rostering can lead to fatigue among flight staff, increasing the risk of human error and potentially endangering passenger safety.
Q4: What is Air India’s response to the DGCA directive?
Air India has stated that it is complying with the DGCA’s orders and is reviewing its crew management system to ensure better adherence to safety norms.
Q5: Could this incident affect Air India’s reputation?
Yes, ongoing regulatory scrutiny and compliance failures could impact the airline’s reputation and its efforts to rebuild under new ownership.
Publish on june 21,2025 by :selvi
www.vizzve.com || www.vizzveservices.com
Follow us on social media: Facebook || Linkedin || Instagram
🛡 Powered by Vizzve Financial
RBI-Registered Loan Partner | 10 Lakh+ Customers | ₹600 Cr+ Disbursed