Madhya Pradesh has introduced a new unified emergency helpline number – Dial 112, bringing police, fire, and ambulance services under one umbrella. This move aims to simplify access to emergency assistance, ensuring quicker response times and better coordination among agencies.
What is Dial-112?
Dial-112 is a single-point emergency number designed to replace multiple helplines like 100 (police), 101 (fire), and 108 (ambulance). With one call, citizens can connect to the Police Control Room, Fire Brigade, or Medical Emergency Services depending on their situation.
Key Features of the Dial-112 Service
One Number for All Emergencies – No need to remember multiple helplines.
GPS Tracking & Quick Response – Integrated GPS helps locate callers faster.
Round-the-Clock Availability – 24/7 service with trained call handlers.
Integrated Communication System – Police, fire, and ambulance units connected through a central command center.
Mobile App Support – In some districts, citizens can also use a 112 app for emergencies.
How It Works
Dial 112 from any phone.
Call connects to the state emergency control room.
The system routes your call to the relevant department.
Help is dispatched immediately based on your location.
Why This Matters
Previously, citizens had to remember separate numbers for police, fire, and ambulance services, which could cause delays in emergencies. The launch of Dial-112 ensures faster, coordinated, and efficient emergency responses, potentially saving countless lives.
Government’s Vision
The Madhya Pradesh government aims to modernize emergency management, aligning with national efforts under the ERSS (Emergency Response Support System) initiative. This model has been successfully adopted in other states and is now being rolled out across MP.
FAQs – Madhya Pradesh Dial-112 Helpline
Q1. What is the Dial-112 emergency number in Madhya Pradesh?
Dial-112 is a single emergency helpline for police, fire, and ambulance services, replacing multiple older numbers.
Q2. Is Dial-112 available across the entire state?
Yes, the service is being implemented statewide for all citizens.
Q3. Can I call Dial-112 from a mobile phone?
Yes, you can call from any mobile or landline, free of cost.
Q4. How is Dial-112 different from the old numbers like 100 or 108?
It integrates all emergency services under one number, improving speed and coordination.
Q5. Will the old numbers still work?
For a short transition period, old numbers may still connect, but citizens are encouraged to use Dial-112.
Published on : 14th August
Published by : SMITA
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