When it comes to borrowing money, speed and support matter just as much as the interest rate. At Vizzve, we understand that financial queries don’t follow office hours. That’s why our 24x7 customer support team is here to guide you—whether it’s loan application help, EMI doubts, or fraud concerns.
Let’s walk you through how Vizzve’s support system works, and why we’re different from traditional banks and other fintechs.
🔹 What Makes Vizzve Customer Support Different?
1. Available 24x7, Even on Holidays
Your needs don’t wait—and neither do we. Whether it’s midnight loan help or a Sunday EMI query, our team is on call, online, and ready.
2. Multiple Support Channels
Choose what’s comfortable for you:
In-app chat (fastest)
Email: support@vizzve.com
WhatsApp helpdesk
Phone support (in select cities)
3. Fast Issue Resolution
Most loan or EMI-related queries are resolved within 30 minutes. Urgent issues like failed disbursement or UPI refund are prioritized.
4. Support in Your Language
Talk to us in English, Hindi, Tamil, Telugu, Bengali and more. We’re constantly expanding to support regional users better.
5. Help with Fraud or Loan App Harassment
Facing trouble from fake apps or loan scams? Our team will guide you on legal steps, blocking numbers, and raising cybercrime complaints.
How to Reach Vizzve Support – Step-by-Step
Through the Vizzve App:
Open the app
Tap on ‘Help & Support’
Choose your issue or start a chat directly
Expect a reply in under 5 minutes
For Email Support:
Write to: support@vizzve.com
Use your Registered Phone Number in the subject line.
WhatsApp Support:
Send “Hi” to +91-XXXXXXXXXX to start a ticket.
🔒 Safe, Secure & Reliable
All conversations are encrypted. We will never ask for OTPs or passwords over support. Your data privacy is our top priority.
Final Word
At Vizzve, we don’t just give loans—we build trust. Whether you need help with applying, repaying, or understanding your options, our support is your safety net.
So go ahead, apply with confidence. If you ever get stuck, we’ve got your back—24x7.
Published on 3rd July
Published : SMITA
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RBI-Registered Loan Partner | 10 Lakh+ Customers | ₹600 Cr+ Disbursed.