Over 400 Flights Delayed at Delhi IGI Airport Due to System Outage
Delhi's Indira Gandhi International Airport (IGIA) experienced significant disruptions recently, with over 400 flights delayed due to a major system outage. The issue stemmed from a global IT failure caused by a faulty Microsoft Windows update, which led to widespread chaos at the airport .
Hindustan Times
What Happened at Delhi IGI Airport?
The IT outage resulted in nearly 100 departing or arriving flights being canceled and over 300 delayed. Airline staff had to revert to manual procedures, including handwritten boarding passes and flight updates on whiteboards, to manage the situation . This led to long queues and confusion among passengers.
Impact on Passengers
The delays and cancellations caused significant inconvenience for travelers, with many stranded at the airport for extended periods. Airlines and airport authorities worked to assist affected passengers, but the scale of the disruption highlighted vulnerabilities in airport IT infrastructure.
Measures Taken
In response to the incident, Delhi International Airport Limited (DIAL) stated that they were closely working with stakeholders to minimize inconvenience and prevent future occurrences. The airport also issued advisories urging passengers to contact airlines for updated flight information .
Conclusion
The recent system outage at Delhi IGI Airport serves as a reminder of the critical importance of robust IT infrastructure in managing airport operations. While the immediate issue has been addressed, ongoing efforts are necessary to ensure the resilience of systems against future disruptions.
❓ FAQ
Q: Why were over 400 flights delayed at Delhi's IGI Airport?
A: The delays were caused by a significant system outage at the airport, affecting flight operations and leading to widespread disruptions.
Q: How long did the system outage at Delhi IGI Airport last?
A: The exact duration of the outage is not specified, but it caused significant delays throughout the day.
Q: What measures are being taken to prevent future outages at Delhi IGI Airport?
A: The airport authorities are reportedly working on upgrading their systems and infrastructure to prevent similar issues in the future.
CONTENT:Delhi’s Indira Gandhi International (IGI) Airport experienced massive disruptions this week, with more than 400 flights delayed or cancelled. The cause? A widespread system outage that affected airport operations, resulting in chaos for passengers and airline staff alike.
What Caused the Delays?
According to official sources, the primary reason for the delays was a critical IT system failure, triggered by a malfunctioning global Windows update that impacted multiple airlines' check-in and boarding systems. Ground handling operations were also disrupted, forcing airline staff to switch to manual processing—a significant setback for one of the busiest airports in Asia.
Scale of the Disruption
Out of the hundreds of flights scheduled, approximately:
100+ flights were cancelled
300+ flights were delayed, with some passengers waiting over 6 hours
Boarding passes were issued by hand
Flight information was manually updated on whiteboards
This unexpected breakdown caused long queues, confusion, and frustration for thousands of travelers at IGI’s domestic and international terminals.
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Published on 29,2025 by: selvi