Top 10 FAQs Our Finance Support Team Gets — Answered!
At Vizzve, we believe no financial question is too small—because clarity leads to confidence.
So, our customer support team rounded up the Top 10 Most Asked Questions and we’re answering them right here. Whether you’re new to managing money or a seasoned planner, these will help you move forward smarter.
💡 1. How Do I Know If I Qualify for a Vizzve Loan?
You can check eligibility instantly on the app. Basic factors include:
Age: 21–60 years
Stable monthly income
CIBIL or credit score (600+ preferred)
✅ Use the Vizzve Eligibility Checker for a real-time answer.
💸 2. How Long Does It Take to Get a Loan Approved?
With Vizzve, most loans are approved within 15–30 minutes of verification.
Once approved, funds are transferred within a few hours.
🏦 3. Is My Bank Account Safe with Vizzve?
Yes. We use 256-bit encryption and RBI-compliant protocols. Your data is never shared without consent.
📆 4. Can I Change My EMI Date or Amount?
You can request an EMI adjustment once per loan cycle via our app.
📱 Tap: Settings > Loan Details > Modify EMI
⏱️ 5. What Happens If I Miss a Repayment?
Missed EMIs may lead to:
Late fees
Impact on credit score
Temporary app suspension
💡 Vizzve Tip: Use Auto-Debit or get reminders via WhatsApp so you never miss one.
🔄 6. Can I Prepay My Loan? Is There a Charge?
Yes! You can prepay anytime.
💰 No hidden charges for prepayment — just pay the remaining balance via the app.
📉 7. What Is a Credit Score and Why Does It Matter?
It’s your financial trust rating — ranging from 300 to 900.
Higher score = better chances for faster approval and lower interest.
Vizzve provides free credit score checks for all users.
🧾 8. How Do I Download My Loan Statement?
Simple.
📱 Go to App Dashboard > My Loans > Download Statement.
Great for tax or credit card planning too!
🧍 9. I’m Self-Employed. Can I Still Apply?
Yes!
We accept:
Freelancers
Small biz owners
Gig workers
Just upload your bank statement, PAN, and income proof for assessment.
📲 10. Where Can I Get Human Support (Not Just a Bot)?
We get it.
You can:
📞 Call our helpline: 1800-VIZZVE-FIN
💬 Chat with a human support agent from 9AM–9PM via the app
📧 Email: support@vizzve.in
💬 Still Got Questions?
Ask us anything! Our support team is:
Friendly
Non-judgmental
Financially fluent
We know finance can feel overwhelming — but you’re never alone with Vizzve.
🧭 Final Word: Empowerment Starts With Clarity
Finance doesn’t have to feel intimidating.
With Vizzve, you don’t just get funds—you get answers, support, and confidence.
So the next time you feel stuck with a money question…
Remember: We’ve heard it. We’ve answered it. And we’re here to help you win.
Published on : 11th July
Published by : SMITA
www.vizzve.com || www.vizzveservices.com
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RBI-Registered Loan Partner | 10 Lakh+ Customers | ₹600 Cr+ Disbursed.