With the boom in instant loan apps, many users face harassment, threats, and privacy violations—especially from unauthorised or illegal digital lenders.
These apps may:
Call your contacts
Send threatening messages
Charge hidden or high interest
Demand repayment even after full settlement
If you’re a victim, you are not alone, and you have legal rights.
⚖️ Know Your Rights: What Indian Law Says
🛑 Harassment is Illegal
Harassment by loan recovery agents violates Section 503 and 506 of IPC.
If an app threatens your safety or contacts family/friends, it is a criminal offense.
🕵️♂️ RBI Guidelines on Digital Lending
Only RBI-registered NBFCs and banks can lend legally.
Apps must disclose all charges, tenures, and partners clearly.
They cannot access your contacts or gallery without consent.
🛡️ What to Do If a Loan App Is Harassing You
1. 📵 Stop All Communication
Block the number or app. Do not engage with threats.
2. 📷 Take Screenshots and Record Evidence
Capture messages, call logs, screenshots of the app and emails.
3. 🏛️ File a Police Complaint
Approach your local cybercrime police station or file at cybercrime.gov.in.
4. 📞 Contact the RBI or NBFC Ombudsman
File a complaint if the app is listed as an RBI-licensed NBFC.
5. 🚨 Alert Google Play Store
Report the app for violating policies. Many fraudulent loan apps have been removed after user complaints.
✅ How Vizzve Finance Protects You from Fake Loan Apps
At Vizzve Finance, we take user safety seriously. Here's how we help:
🤝 Partner only with RBI-authorized lenders
🔒 No hidden charges, no surprise interest rates
🧠 Smart loan matching based on credit profile
🛑 We never access your contacts or personal files
💬 Customer care to help you report suspicious behavior
🧠 FAQs
Q1: What if I took a loan from a fake app and now I’m being harassed?
File a complaint with Cyber Crime India and block the app. Gather all proof. You can also email RBI and local police.
Q2: Can a loan app legally call my contacts?
No. It violates RBI rules and IT Act Sections 43A & 72A (Data Protection). Report it.
Q3: Will not paying affect my CIBIL score?
If the lender isn’t registered with RBI, your CIBIL is unaffected. But check before you ignore any dues.
Q4: How do I check if a lender is RBI-approved?
Visit the official RBI list of NBFCs or simply apply via Vizzve Finance to avoid risky lenders.
Q5: Can Vizzve help me get a legal loan after a bad experience?
Yes! We help you find transparent, regulated lenders with proper contracts and fair rates.
published on 1st July
Publisher : SMITA
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